Privacy Policy

Effective Date: 09/09/2025

Who We Are

Milestone Footy Banners Australia operates under MANWAREA ENTERPRISES PTY LTD (ABN 54 621 281 721). We're Mark and his team, creating premium footy banners for clubs across Australia from our base in Angle Vale, South Australia.

Contact Details:

Address: 19 Varacalli Way, Angle Vale SA 5117, Australia
Phone: 0488 288 243
Email: [Insert email address]
Website: footybanners.com

Information We Collect

When You Order a Banner

Personal details: Name, phone number, email address, delivery address
Player information: Player name, guernsey number, milestone games
Payment information: Processed securely through our payment providers (Afterpay, PayPal, EFTPOS)
Photos: If you choose to send player photos for banner customization

When You Visit Our Website

Website usage: Pages visited, time spent, device information (collected through cookies and analytics)
Marketing data: Information about how you found us (Google Ads, Facebook, etc.)

Newsletter and Communications

Email address: When you subscribe to our newsletter or contact us
Communication preferences: How and when you want to hear from us

How We Use Your Information

Order Fulfillment

Create and print your personalized banner
Process payment and arrange delivery
Send order updates and delivery notifications
Provide customer support

Marketing and Promotion

Send newsletters with footy banner updates and special offers
Share photos of banners in use on our website and social media (with your permission)
Improve our advertising on Google and Facebook
Analyze website performance to serve you better

Legal and Business Operations

Comply with Australian consumer protection laws
Maintain business records as required
Respond to legal requests if necessary

Information Sharing

We don't sell your personal information to anyone. We only share information when necessary:

Service Providers

Delivery companies: Australia Post and courier services (name and address only)
Payment processors: Afterpay, PayPal, and banking institutions for secure payment processing
Website services: Hosting providers, analytics services, and email marketing platforms

Marketing Materials

We may use photos of banners in action on our website and social media
Your permission required: We'll always ask before using any photos that include people
You can opt out: Contact us anytime if you don't want your photos used

Legal Requirements

If required by Australian law or to protect our legal rights
To prevent fraud or protect the safety of our customers

Data Security

We take protecting your information seriously:

Secure payment processing: All payments handled by certified secure providers
Protected storage: Customer information stored securely with restricted access
Regular updates: We keep our systems updated with latest security measures
Staff training: Our team understands the importance of customer privacy

Your Rights

Under Australian Privacy Principles, you have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Ask us to correct any incorrect information
Deletion: Request deletion of your information (subject to business record requirements)
Opt-out: Unsubscribe from marketing communications at any time
Complaint: Lodge a privacy complaint with us or the Office of the Australian Information Commissioner

Cookies and Website Tracking

Our website uses cookies to:

Remember your preferences and improve your experience
Analyze website traffic and popular content
Show relevant advertisements on Google and Facebook
Provide social media integration

You can control cookies through your browser settings, though this may affect website functionality.

Data Retention

Order information: Kept for 7 years as required by Australian business law
Marketing data: Until you unsubscribe or request deletion
Website analytics: Aggregated data kept indefinitely, personal identifiers removed after 2 years

International Transfers

Your information is primarily stored in Australia. If we use international service providers, we ensure they meet Australian privacy standards.

Children's Privacy

Our banners often celebrate junior players, but we don't knowingly collect personal information from children under 13 without parental consent. If you're ordering for a child, you're confirming you have authority to provide their information.

Changes to This Policy

We'll update this policy if our practices change. Any significant changes will be communicated through email or website notice before taking effect.

Contact Us About Privacy

Questions about privacy? We're here to help:

Phone: 0488 288 243 (8:30 AM - 8:00 PM Adelaide time)
Email: [Insert email address]
Mail: 19 Varacalli Way, Angle Vale SA 5117, Australia